Guides
Ontario's accessibility rules, one question at a time
Written from O. Reg. 191/11 and Ontario's guidance pages, read on November 1, 2026, with the section cited for each statement. Useful on their own; the free check applies them to your organization.
All guides
The AODA compliance report 2026: who files, what it asks
Businesses and non-profits with 20 or more employees file by December 31, 2026. One or six yes/no questions, word for word, and what to have ready.
Do I need to file an AODA report?
By organization type and employee count: who files, who is exempt, and why the public sector's date is different.
AODA requirements at 20 employees
What changes when you reach 20 employees (a report), what does not (no written documents until 50), and how to count employees.
The AODA accessibility policy: what it must contain
Section 3 of the regulation, who must write the policy down, the statement of commitment, and a plain outline to draft from.
The multi-year accessibility plan
Required at 50 or more employees and in the public sector. What goes in it, where to post it, and the five-year review.
AODA training requirements
Two training duties (the standards and the Human Rights Code; customer service), who must be trained, what the content must cover, and who must keep records.
The customer service standard, explained
Policies, assistive devices, service animals and support persons, disruption notices, training, feedback, and the six documents for larger organizations.
The December 31, 2026 deadline
Where the date comes from, the three-year cycle, what happens when you file, and what the Act says about enforcement, in one calm sentence.
These guides explain published rules in plain language. They are not legal advice; the regulation on e-Laws prevails.